General
What is National Bandanna Day?
Participants register to sell bandannas for Canteen to support young people impacted by cancer.
When is National Bandanna Day?
National Bandanna Day is held on the second last Thursday of October each year. This year's event is on Thursday 24 October 2024.
How can I get involved?
How can I donate to Bandanna Day?
To donate to someone's fundraiser or buy a bandanna from a fundraising box, you can look them up using our search tool.
Are there any new bandanna designs?
We're excited to say there are! We have some brand new designs for Bandanna Day 2024.
This year, we have 9 new bandanna designs:
- Waves of Courage Growth (Designed by Canteen youth ambassador Belle Borgia)
- Aussie Reptiles
- Bicycles
- Family Connections
- Hop and Swish
- Horses Tinkt
- Saltwater Dreaming
- Stylish Dogs Magenta
- Under the Sea
How long can I fundraise for?
For those selling bandannas, you can find out how to return funds raised here.
Selling bandannas for Canteen
How can I register to sell bandannas?
What is included in a merchandise box?
The box is made up of 60 x $7 standard cotton bandannas with each box valued at $420.
Can I select the designs in my box?
Our boxes arrive in our warehouse pre-packed so unfortunately, we can't arrange custom fundraising boxes.
How many boxes can I order?
If you are selling as an individual, you can place an order for one box via the online registration form.
If you are selling bandannas on behalf of a school or organisation, once you have registered on our website, our team will contact you to finalise the quantity and complete your order.
What if I don't sell all the bandannas in my box?
If you've ordered too many bandannas, no problem! You can send the remaining stock back to us (at no cost to you). For more information click the "Return Bandannas" tab on your dashboard.
Our reply paid address is:
Canteen National Bandanna Day Returns
Reply Paid 87022
Erskine Park NSW 2759
Please ensure you fill out the 'return bandannas' slip with the number of bandannas you are returning and send this back with the unsold stock. This makes it easier for us to reoncile your order.
I haven't received my order yet
If you are selling on behalf of a school or organisation, your box will not be sent until you have spoken to a member of our team to confirm your order quantity.
If you have any questions about your order, please get in touch via our contact page.
I've lost my paperwork and reference number
No problem, get in touch via our contact page and we'll send you a new copy. Be sure to include as much detail as possible so we can track down your order.
I used the QR code on my box but its not appearing on my page.
This year the QR codes can link directly to your fundraising page; please ensure that whenever someone purchases a bandanna from your box they are entering in your details correctly. If the bandanna is being purchased via the 'buy a bandanna' button on your fundraising page, your details should automatically link to the purchase. You will receive an email confirmation whenever a bandanna purchase is made. The purchase will appear on your page in up to 3 hours. If you are still having issues please visit our contact page.
Fundraising
I’ve forgotten my username and/or password
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the log in screen. Enter your email address and we’ll send you a link to reset your password.
How do I update my fundraising page name?
If you are a school or organisation your fundraising page name will automatically update to be what was selected or entered in this field during registration. The page name can be edited during the registration process but unfortunately, once this has been submitted it cannot be changed.
What is "My dashboard"?
Your fundraising dashboard is your one stop shop to access features on your fundraising page.
On your dashboard you can do the following things:
- Personalise your page with your own story and photos
- Share your page on socials
- Send out e-mails to collect donations and thank your donors
- View your event checklist
- Check in to see how many donations you have received
- Download some awesome resources to help increase your fundraising
How do I upload photos to my page?
You can add or change photos by clicking on the ‘Edit My Page’ tab. Follow the prompts and ensure you save your changes.
Click the ‘view’ link above your fundraising information to see your changes.
Why are my achievement badges not appearing?
If you have done an action to earn a badge and it's not activated, best to wait 15 minutes and refresh the page.
Cut, Colour, Cover
Can I donate my hair to Canteen?
We at Canteen can't take hair donations unfortunately, but here is some info about other organisations that do:
Grant A Wig for Kids | Australia Alopecia Areata Foundation
Hair with Heart | Variety the Children’s Charity
What kind of dye should I use to colour my hair?
Find out more